AS FIERY RED AS LAUSANNE HOSPITALITY CONSULTING (LHC) RED ENERGY TEAM
IT ALL STARTS WITH PERCEPTION
Two people can look at the same thing and yet both see something different. Your unique view is formed by your own individual perceptions and beliefts. If you can understand where these perceptions and beliefs come from, you can then begin to understand why other people see things differently.
By understanding people, you can begin to appreciate who they are and improve your relationships with them.
THE DISCOVERY COLOUR ENERGIES
The origins of personality trait theory date back to ancient Greece and Hippocrates. Hippocrates observed four distinct groups of characteristics, which he labelled the "FOUR HUMOURS". He determined that once he could identify what type of "humour" a person had, he could predict their likely behaviour.
Many researchers have subsequently expanded on this knowledge, and insights has built on the work of Swiss psychologist Dr Carl G Jung (1875-1961) to develop the Insights Discovery learning system.
The system uses four distinct colour energies which you can apply in your daily life to help you understand why you behave in the way you do, and why other people might behave differently.
People with a preference for Fiery Red energy are:
- extroverted and high energy
- action oriented and always in motion
- approach others in a direct, authoritative manner, radiating a desire for power and control.
People with a preference for Sunshine Yellow energy are:
- strongly extroverted, radiant and friendly
- usually positive and concerned with good human relations
- approach others in a persuasive, democratic manner, radiating a desire for sociability
People with a preference for Earth Green energy focus on:
- values and depth in relationships
- want others to be able to rely on them
- prefer democratic relations that value the individual and are personal in style, radiating a desire for understanding
People with a preference for Cool Blue energy are:
- introverted and with a desire to know and understand the world around them
- prefer written communication in order to maintain clarity and precision, radiating a desire for analysis
All colours energies add value and everyone will use all four colour energies to varying degrees. It is the unique ordering and degree of energies which will shape your personal style.
It is the recognition of and adaptation to these preferences that provides the secret keys to enhanced communication and inter-personal effectiveness.
Every individual is unique and with the potent power of Insights Discovery we are able to describe that uniqueness and how to tap into its full potential. That is the essence of our system for developing people and helping our customers to improve their effectiveness in the five following areas:
DEAR, "Cher Monsieur, Chère Madame" LIKE IN HOSPITALITY: LHC DNA
Hospitality brings out the best in people because it's all about welcoming, sharing and enjoying helping others. This is what makes the Executive Education experience at Ecole hôtelière de Lausanne (EHL) so intense and develops extraordinary closeness among alumni, wherever they are, all over the world. Executive Education at EHL is a mixture of art and science that you don't find in other business programmes.
Hospitality requires a vast range of competencies. Managing a hotel or restaurant and any other hospitality company is not easy. It is a complex but also an exciting challenge, requiring not only considerable business skills and operational competencies, but especially the ability to lead people within a constantly changing environment.
The mission of Lausanne Hospitality Consulting (LHC) is to transfer this Swiss knowledge of over a century to the hospitality industry and the service function within any industry.